Monthly Archives: October 2018

Regional Manager Needed

Regional Manager

RESPONSIBILITIES:
• Lead an engaged team: recruit, motivate and retain a team of high-performing and driven property managers
• Drive your team with effective communication and provide coaching on customer service and sales strategies
• Deliver outstanding customer service
• Provide a welcoming and well-maintained environment to customers through your team
• Effective facility maintenance and vendor management
• Address customer inquiries and concerns promptly in a professional manner
• Grow and maintain a robust business
• Communicate effectively with customers, colleagues and team-members
• Identify and celebrate operational successes
• Develop and implement strategies to capitalize on opportunities in your Region
• Manage operational budgets including payroll and repair and maintenance
• Conduct property audits and ensure company safety/operational standards are met
• Oversee delinquent tenant processes by coaching your team to reduce delinquency rates and improve customer retention

Add’l Ops Responsibilities:
• Day-to-day facility operations
• Facility debit/credit card expenditures
• Employee work schedules
• Approval of Settlement Agreements
• Auction documentation/coordination

BENEFITS:
• Extensive training and coaching plans-we want you to succeed.
• Comprehensive group healthcare programs,
• 401(k) with generous employer match.
• Paid time off

SKILLS REQUIRED:
• Demonstrated leadership in building, developing and retaining high-performance teams of non-exempt employees in self-storage or related industry
• Proven track record of top tier performance
• Experience managing operational and payroll budgets
• Exceptional communication and time management skills
• Proficient in MS Office (Excel, Word, Power Point and Outlook)
• Passion for sales and customer service excellence
• Bachelor’s Degree preferred.